Complaint Letter

Jati Padang Poncol Street

Pasar Minggu, 12540

November 25th, 2016

To :

PT. Solusi Ecommerce Global (MatahariMall.com)

Menara Lippo Kuningan, Lantai 20
Jl. HR. Rasuna Said, Kav. B No. 12 Karet Kuningan, Setiabudi
Jakarta Selatan, Kode Pos 12920
DKI Jakarta
Indonesia

Dear Sir,

I am writing this letter to make complaint regarding the product that I purchased recently. I buy 1 pair of shoes nike stefan Janoski Max - red size 43 and 1pc Pieter Long Skinny Chino Jackson - Gray size 37 of your web ecommerce services (www.mataharimall.com)

when I received the product is an error in the delivery size, I have lodged a complaint on your customer service center, but there is no respond or action taken till now.

I have been a customer of your outlet for long, but this incident made me disappointed with the service you provide. Therefore, I ask want you to take an action to resolve this problem as early as possible. I attached a copy of the bill and photos of the product.

Thank You

Sincerely,

Ahmad Muchlis

Appendix: 1. Copy of the bill and photograph products.

Refferance 

http://www.belajarbahasainggrisku.com/2015/02/4-contoh-surat-bahasa-inggris-formal-dan-artinya.html
https://www.footshop.eu/en/mens-shoes/7304-nike-stefan-janoski-max-university-red-black-white.html
http://www.peterjacksons.com/clothing/stone-grey-slim-fit-chino.html