Complaint Letter

Jati Padang Poncol Street

Pasar Minggu, 12540

November 25th, 2016

To :

PT. Solusi Ecommerce Global (MatahariMall.com)

Menara Lippo Kuningan, Lantai 20
Jl. HR. Rasuna Said, Kav. B No. 12 Karet Kuningan, Setiabudi
Jakarta Selatan, Kode Pos 12920
DKI Jakarta
Indonesia

Dear Sir,

I am writing this letter to make complaint regarding the product that I purchased recently. I buy 1 pair of shoes nike stefan Janoski Max - red size 43 and 1pc Pieter Long Skinny Chino Jackson - Gray size 37 of your web ecommerce services (www.mataharimall.com)

when I received the product is an error in the delivery size, I have lodged a complaint on your customer service center, but there is no respond or action taken till now.

I have been a customer of your outlet for long, but this incident made me disappointed with the service you provide. Therefore, I ask want you to take an action to resolve this problem as early as possible. I attached a copy of the bill and photos of the product.

Thank You

Sincerely,

Ahmad Muchlis

Appendix: 1. Copy of the bill and photograph products.

Refferance 

http://www.belajarbahasainggrisku.com/2015/02/4-contoh-surat-bahasa-inggris-formal-dan-artinya.html
https://www.footshop.eu/en/mens-shoes/7304-nike-stefan-janoski-max-university-red-black-white.html
http://www.peterjacksons.com/clothing/stone-grey-slim-fit-chino.html

Order Latter

AHMAD MUCHLIS

Jln. Jati Padang Poncol No.20

Jakarta 12540

10^nd November 2016

Manajer,

Sales Division

PT. Solusi Ecommerce Global (MatahariMall.com)

Menara Lippo Kuningan, Lantai 20
Jl. HR. Rasuna Said, Kav. B No. 12 Karet Kuningan, Setiabudi
Jakarta Selatan, Kode Pos 12920
DKI Jakarta
Indonesia

Sub : Order for Man Fashion

Dear sir,

With this, we would like to place an order your product as follows :

1.      1 pairs of shoes Nike Stefan Janoski Max – Red size 43

2.      1pc Nike kaos Sneaker Tribe Swoosh 684099-010-Black size L

3.      1pc Mavis Adalvino Short Sleeve Shirt – Red size L

4.      1pc Trilogia Sweater Colombus – Navy Size L

5.      1pc Pieter Jackson Chino Long Skinny - Gray size 37

These items should be sent before 13^nd November 2016 packing hope water with their insurance Letters of credit are made to our Bank Mandiri has been sent through the services of the delivery goods JNE

Yours sincerely,

Ahmad Muchlis

Reference

http://mayangadi.blogspot.co.id/2012/11/order-letter-surat-pemesanan.html

http://www.businesscommunicationarticles.com/order-letter-sample-and-order-confirmation-letter-sample/

http://daftaralamatkantor.blogspot.com/2015/08/alamat-kantor-mataharimallcom.html

https://fashion.mataharimall.com/p-275/fashion-pria

Example of Inquiry Latter

PT.AHMAD MUCHLIS Tbk

Jln. Jati Padang Poncol No.20

Jakarta 12540

03^rd November 2016

PT. Samsung Electronic Indonesia

Jln. Jababeka Raya Blok F 29-33 Cikarang

Bekasi 17530,Indonesia

Dear sir

Mr. Lee Kang Hyun, director of PT. Samsung Electronic Indonesia, we know this time will need 

a smartphone is very high, anywhere, anyone, anytime definitely desperately need a smartphone to be

a grip.

we are one of the leading mobile phone seller in Jakarta would like to invite you sir to cooperate and build a business partner with us.

Would you please send us your current sales literature and price list? Of course, we will be glad to 

provide the usual credit and trade reverences if we decide to order from your company.

Your Faithfully

PT. Ahmad Muchlis .Tbk

Ahmad Muchlis

Managing Director

Referance

https://ecc.ft.ugm.ac.id/employer/site/view/336/profil-pt-samsung-electronics-indonesia-sein

http://www.samsung.com/id/smartphones/

https://www.facebook.com/notes/berita-mengenai-islam/kisah-mualaf-direktur-pt-samsung-elektronik-indonesia/170502269634837/

http://davengine.blogspot.co.id/2009/10/contoh-inquiry-letter.html

https://akhnoto.wordpress.com/2009/11/12/letter-of-inquiry-2/